Balsan INS 9.3

The "Technician" application by Al-Balsan Company is a specialized tool designed to streamline the organization and monitoring of technical services provided to clients. Its features render it a valuable asset for managing operations while enhancing customer experience. Key functionalities include:

• Customer Data Entry: The application allows technicians to easily input customer details, such as names and phone numbers, facilitating communication and coordination with clients.
• Image Upload: Technicians can upload images related to the services or technical issues they are addressing, providing documentation of completed work and enhancing data communication between technicians and management.
• Installation Status Tracking: The app provides a status tracking feature for installations, enabling technicians to update progress from "Pending" to "Completed." This allows management to monitor work progress and effectively prioritize tasks.
• Company News Display: Technicians can keep up with the latest news and updates within the company, ensuring they remain informed about important developments relevant to their work.
• Installation Evaluation: The application includes a feature for customer evaluations of installations, assisting in gathering feedback and improving the quality of services offered in the future.

In summary, Al-Balsan's "Technician" application stands out as a comprehensive and effective tool for managing technical services while optimizing customer experience through its diverse features that promote organization and effective communication among technicians, clients, and management.